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How To Check Ewallet Balance?

Quick Summary

This blog post provides a comprehensive guide on how to check your eWallet balance with FNB. It covers various methods, including Cellphone Banking, Online Banking, the FNB Banking App, and FNB ATMs. Additionally, it addresses frequently asked questions about the eWallet balance update time, checking the balance without an internet connection, and any associated fees.


Welcome to Answerly, your go-to source for answers to common questions. In this blog post, we will be discussing how to check your eWallet balance. An eWallet is a digital wallet that allows you to store and manage funds electronically using your cellphone number as the account identifier.

Having access to information about your eWallet balance is crucial for keeping track of your finances and ensuring that you have sufficient funds available when needed. Whether you want to confirm if a recent transaction was successful or simply stay on top of managing your money, checking the eWallet balance regularly can provide peace of mind.

In this article, we will explore various methods provided by FNB (First National Bank) – one of South Africa’s leading banks – through which users can conveniently check their eWallet balances. We’ll also address some frequently asked questions related to checking an eWallet balance.

So let’s dive in and discover how easy it is!

What is an eWallet?

An eWallet, also known as a digital wallet or mobile wallet, is a virtual storage space that allows users to securely store and manage their money electronically. It eliminates the need for physical cash by providing a convenient way to make payments, send money to others, and even check your balance on-the-go.

eWallets are typically linked to your bank account or debit/credit card and can be accessed through various channels such as online banking platforms, mobile apps provided by financial institutions, or even via USSD codes on your cellphone. They offer a range of features including fund transfers between accounts (both within the same institution and across different banks), bill payments for utilities like electricity or water services providers without needing any paper bills physically present with you at all times!

One popular example of an eWallet service in South Africa is FNB’s eWallet offering. With this service from First National Bank (FNB), clients who have an active transactional account or hold an FNB Debit/Credit Card can instantly send money directly into anyone’s valid South African cellphone number – regardless if they’re customers themselves! This makes it incredibly easy for individuals without traditional bank accounts but still possess cellphones capable enough not only receive funds sent them but access those monies too when needed most urgently possible – no matter where one might find oneself geographically speaking either since these transactions occur digitally rather than requiring face-to-face interactions involving actual currency notes changing hands which could prove inconvenient especially during periods lockdown restrictions imposed governments worldwide due COVID-19 pandemic currently ongoing globally affecting everyone everywhere equally irrespective nationality race religion gender age socioeconomic status etcetera making impossible conduct business usual manner accustomed prior onset said crisis situation unfolding before our very eyes daily basis now more so ever previously experienced history humankind itself altogether thus far throughout existence humanity upon planet Earth together collectively united solidarity against common enemy invisible virus wreaking havoc lives livelihoods economies societies general worldwide.

In addition to sending money, eWallets also allow users to make purchases at selected retailers and even buy prepaid airtime, data or electricity. This versatility makes them a convenient tool for managing your finances in today’s digital age where cashless transactions are becoming increasingly popular.

Overall, an eWallet provides individuals with a secure and efficient way of conducting financial transactions without the need for physical currency. It offers convenience, flexibility, and peace of mind knowing that your funds are safely stored digitally while still being easily accessible whenever you need them.

Why check your eWallet balance?

Checking your eWallet balance is an essential step to stay on top of your finances and ensure that you have the necessary funds available when needed. Whether you use FNB’s eWallet service for personal transactions or as a means to send money to friends and family, regularly checking your balance allows you to track incoming payments, monitor spending, and make informed financial decisions.

1. Stay in control of your finances:

By frequently checking your eWallet balance, you can keep tabs on how much money is available at any given time. This knowledge empowers you with better financial management skills by allowing you to plan expenses accordingly and avoid overspending.

2. Track incoming payments:

If others are sending money into your eWallet account – whether it be salary deposits or transfers from loved ones – monitoring the inflow becomes crucial. By keeping an eye on these transactions through regular checks of the wallet’s current status, users can verify if expected amounts have been received accurately.

3. Monitor spending habits:

Regularly reviewing transaction history within one’s own digital wallet provides valuable insights into individual expenditure patterns over time—allowing individuals greater awareness regarding their purchasing behavior across various categories such as groceries or entertainment expenses—and enabling them more effectively budget moving forward based upon this information alone!

4. Make informed financial decisions:

Knowing exactly how much is in one’s electronic purse enables making well-informed choices about future purchases without risking overdrawing accounts unexpectedly due solely because someone forgot what they had left after last using said card elsewhere earlier today; instead now being able confidently decide between buying something new versus saving up towards larger goals like vacations abroad where every penny counts even before departure day arrives – all thanks simply knowing precisely beforehand just which resources remain accessible right here locally too!

In conclusion, checking our eWallet balances helps us maintain control over our finances. It ensures we know exactly how much we have available at any given time, allowing us to make informed financial decisions and avoid overspending. By tracking incoming payments and monitoring our spending habits, we can better manage our money and plan for the future. So take a few moments out of your day to check your eWallet balance regularly – it’s a simple step that can have significant benefits in maintaining control over your finances!

Methods to check your eWallet balance

1. Cellphone Banking

To check your eWallet balance using cellphone banking, follow these steps:

  • Dial *120*321# on your cellphone.
  • Select “Send Money” from the menu options.
  • Choose “eWallet” as the transaction type.
  • Select the account you want to send money from.
  • Enter the recipient’s cellphone number and amount you wish to send.
  • Confirm by selecting “Yes.” An SMS with an ATM PIN will be sent to the recipient for easy withdrawal.

2. Online Banking

If you prefer checking your eWallet balance through online banking, here is what you need to do:

  • Login into your Online Banking profile using FNB website or app (if available).
  • Navigate and select “Send Money” option in order initiate a transfer process.
  • Then choose “Once-off” payment method which allows sending funds without adding beneficiary details permanently.
  • Enter recipients’ phone numbers along with desired amounts of cash that needs transferring out of ewallets.
  • Select bank accounts linked up within system wherefrom transactions should take place before confirming OTP(one-time password) verification step.

3. Mobile App

For those who have downloaded and installed FNB’s mobile application onto their smartphones can easily access information about current balances stored inside electronic wallets via following instructions below:

  1. Login into personal profiles created during registration processes.
  2. Navigate towards section labeled ‘send’ located somewhere near bottom part screen interface.
  3. Choose specific service called ‘ewallet’.
  4. Pick preferred source funding such as credit card/debit cards/accounts.
  5. Input necessary data including receiver contact info alongside monetary value being transferred.
  6. Confirm all entered details are correct then proceed finalizing request pressing button marked ’send’.


FNB customers also have an option of visiting any nearby FNB ATM machine if they wish to check their eWallet balance. Here’s how:

  • Insert your FNB Debit, Cheque, or Credit Card into the ATM.
  • Select “More Options” from the main menu screen.
  • Choose “Send or Receive Money.”
  • From there select “send money” option and then choose ewallet as destination.
  • Enter your date of birth for verification purposes.
  • Input recipient’s cellphone number along with desired amount being sent out.
  • Confirm all entered details are correct before finalizing transaction by pressing button marked ‘confirm’.

Other ways to check your eWallet balance

1. Dial *120*277#

To check your eWallet balance, you can simply dial *120*277# on your cellphone and follow the instructions provided. This method allows you to access your eWallet information without needing an internet connection or accessing any specific banking platforms.

By dialing this code, a menu will appear on your screen with various options related to managing and checking the status of your eWallet account. Select the option that corresponds to checking the balance, and within seconds, you will receive a message displaying the current available funds in your eWallet.

This convenient method is accessible from any mobile device as long as it has network coverage. It provides quick access for users who prefer not to use online banking services or smartphone applications but still want instant updates regarding their financial transactions.

2. Visit selected retailers

Another way to check your eWallet balance is by visiting selected retailers such as SPAR, SUPERSPAR, KWIKSPAR, and Tops at SPAR. These retailers offer eWallet services and can provide you with information about your current eWallet balance.

Frequently Asked Questions

How long does it take for the eWallet balance to update?

The eWallet balance updates instantly after a transaction is completed. Once you have sent or received money through your eWallet, the new balance will be reflected immediately. This allows you to keep track of your funds in real-time and ensures that you always have an accurate picture of how much money is available in your account.

Can I check my eWallet balance without an internet connection?

Yes, checking your eWallet balance can be done even without an internet connection. Simply dial *120*277# on your cellphone and follow the instructions provided. This convenient method allows anyone with a valid South African cellphone number to access their current eWallet balance at any time, regardless of whether they are connected to the internet or not.

By using this USSD code, FNB customers can easily stay updated on their finances while on-the-go or when faced with limited connectivity options. It provides a quick and hassle-free way to check balances without relying solely on online banking platforms or mobile apps.

Are there any fees associated with checking the e-Wallet Balance?

No, there are no fees associated specifically with checking your E-wallet Balance. FNB understands that staying informed about one’s financial status should come at no additional cost; therefore, they do not charge users for simply accessing information regarding their E-wallet Balances.

Please note:

While we strive our best efforts towards providing up-to-date content, it’s important for readers like yourself to verify specific details such as terms & conditions directly from official sources (e.g., FNB website) as these may change over time due various factors including but not limited regulatory requirements etc.


  1. https://www.fnb.co.za/send-money/eWallet.html
  2. https://askly.co.za/how-to-check-ewallet-balance/
  3. https://www.fnb.co.za/downloads/terms/2020/eWallet-Services-Product-Guidelines.pdf

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