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How To Check Sassa Child Grant Balance On My Phone?

Quick Summary

This blog post provides a comprehensive guide on how to check your SASSA child grant balance on your phone. It covers various methods, including checking online on the SASSA website, using the USSD service, the SASSA mobile app, and WhatsApp. The post also emphasizes the importance of regularly checking the balance and addresses frequently asked questions related to the topic.


Welcome to Answerly, your go-to source for answering common questions. In this blog post, we will be discussing how to check the SASSA child grant balance on your phone. The South African Social Security Agency (SASSA) provides financial assistance in the form of grants to eligible individuals and families.

Checking your SASSA child grant balance is essential for several reasons. It allows you to plan your budget effectively, ensure that you receive the correct payment amount, and practice social distancing by avoiding queues at SASSA offices or ATMs.

In this article, we will provide step-by-step instructions on various methods available for checking your SASSA child grant balance using a mobile phone. Whether it’s through online platforms like the official website or mobile apps such as WhatsApp services or USSD codes – we’ve got you covered!

So let’s dive into these different methods and find out which one suits you best!

Note: Before proceeding with any method mentioned below, please make sure that you have handy information such as ID number and cell phone number used during application submission.

Why is it important to check your SASSA child grant balance?

Checking the balance of your SASSA child grant regularly is crucial for several reasons. It allows you to stay informed about the status of your grant, ensure that you receive the correct payment amount, and effectively manage your finances. By keeping track of your child’s grant balance, you can plan ahead and make necessary adjustments in case there are any discrepancies or issues with payments.

Benefits of checking:

  1. Budget planning:

    Knowing the exact amount available on your SASSA child grant helps in creating a budget for essential expenses such as food, clothing, education-related costs, healthcare needs, and other necessities specific to caring for children. This ensures that funds are allocated appropriately throughout each month.

  2. Payment accuracy:

    Regularly monitoring your SASSA child grant balance enables you to verify if all expected payments have been made correctly by comparing them against previous records or expectations based on eligibility criteria set by South African Social Security Agency (SASSA). If there are any errors or missing payments detected promptly through regular checks, you can take immediate action towards resolving these issues with relevant authorities.

  3. Social distancing measures:

    By frequently checking their balances online from home using mobile phones instead of visiting crowded public places like ATMs, SASSA offices, or post office queues, support recipients can practice social distancing more efficiently. This reduces exposure risks during times when maintaining physical distance is critical for personal safety and preventing the spread of contagious diseases like COVID-19.

  4. Prompt problem resolution:

    In some cases, incorrect grant amounts may be disbursed due to numerous factors including administrative errors, mistakes in data entry, and technical glitches. Regularly checking your child’s grant balance allows you to detect any issues quickly. If there are any payment discrepancies or delays, it is easier to take immediate steps by contacting SASSA hotline, emailing SASSA, or visiting the nearest SASSA office for assistance.

Conclusion: Checking your SASSA child grant balance on a regular basis is essential to ensure that you receive the correct payment amount and manage your finances effectively. By staying informed about the status of your grant, you can plan ahead, address any issues promptly, and make sure that funds are allocated appropriately for the well-being of your children. Additionally, checking online from home helps in practicing social distancing measures during times when it’s crucial to prioritize personal safety.

Method 1: Checking online on the SASSA website

Step 1: Visit the SASSA website at www.sassa.gov.za

To check your child’s grant balance online, start by visiting the official South African Social Security Agency (SASSA) website. Open a web browser and enter “www.sassa.gov.za” in the address bar.

Step 2: Click on the grant tab at the top of the page

Once you are on the SASSA homepage, look for a tab or menu option related to grants. It is usually located at either the top or side of the page. Clicking this will open up a drop-down list with various types of grants available through SASSA.

Step 3: Select Child Support Grant from the list

From the dropdown list that appears after clicking on ‘grants’, select “Child Support Grant”. This specific type of grant provides financial assistance to parents or guardians who care for children under 18 years old and meet certain criteria set by SASSA.

Step 4: Scroll down and click on the link to check your balance

After selecting the Child Support Grant, you will be directed to a new page with more information about it. Scroll down to the bottom of the page where you will find a link that allows you to check your child’s grant balance. Click on this link to proceed with checking your balance.

Step 5: Enter ID and SASSA card number then submit

On the new page that opens after clicking on the link, you will be prompted to provide your ID number as well as your SASSA card number. Enter these required details in the given fields. Once you have entered the right information, double-check it for accuracy. Then, click on submit to send the request for checking your child’s grant balance.

Step 6: Your child’s grant balance will be displayed on screen

After submitting your ID and SASSA card number, the website will process your request. If all the information provided is correct, you should see a screen displaying your child’s grant balance.

Checking your SASSA child grant balance online is beneficial for several reasons, such as planning your budget, ensuring the correct payment amount, and practicing social distancing by avoiding queues at SASSA offices or ATMs. However, some of these methods may require registration and the provision of personal information with SASSA before accessing your child’s grant balance online.

Method 2: Using the USSD service

Step 1: Dial *120*3210# from your registered mobile phone

To check your SASSA child grant balance using the USSD service, start by dialing *120*3210# on your registered mobile phone. Make sure you are using the same cellphone number that you provided when applying for the grant.

Step 2: Follow the prompts to check your child’s grant balance

After dialing *120*3210#, a menu will appear with different options related to SASSA services. Select or enter the option that allows you to check your child’s grant balance. The exact steps may vary depending on which network provider and device model you are using.

Follow any additional instructions or prompts given by following each step carefully until it leads you to view or receive information about your child’s current SASSA grant balance.

Using this method is quick and convenient as it does not require an internet connection like checking online would. It provides instant access to important financial information regarding your child support grants directly through a simple code entered into their phones.

Method 3: Using the SASSA mobile app

Step 1: Download the SASSA mobile app from the Play Store or Apple App Store

To check your child’s grant balance using the SASSA mobile app, you will first need to download it onto your smartphone. The app is available for both Android and iOS devices. Simply open either Google Play Store (for Android users) or Apple App Store (for iPhone users), search for “SASSA” in the search bar, and select the official SASSA Mobile App.

Step 2: Log in to the app

Once you have successfully downloaded and installed the SASSA Mobile App on your device, launch it by tapping on its icon. You will be prompted to log in with your credentials before accessing any features of this application.

If you already have an account registered with SASSSA online services, enter your username/email address along with a password associated with that account into their respective fields provided within this login screen interface; otherwise click ‘Register’ button below these input boxes if not yet having created one previously – follow instructions given thereon accordingly until completion whereupon returning back here again afterwards so as proceed further hereinbelow thereafter without delay whatsoever!

Step 3: View Your Child’s Grant Balance

After logging into the app, you will be able to view your child’s grant balance. Navigate to the “Balance” or “Grant Balance” section within the app, and the current balance will be displayed on the screen.

Method 4: Checking on WhatsApp

WhatsApp has become a popular messaging platform for many South Africans, and SASSA recognizes this by providing a convenient way to check your child’s grant balance through the app. Here are the steps you need to follow:

Step 1: Add the SASSA WhatsApp number (082 046 8553) to your contacts

To get started, open your WhatsApp application and add the SASSA contact number provided above into your phone’s address book.

Step 2: Send a message with the word “balance” to the WhatsApp number

Once you have added the contact, compose a new message in Whatsapp and type “balance”. This keyword will prompt an automated response from SASSA containing instructions on how to proceed further.

Step 3: Follow The Instructions To Check Your Child’s Grant Balance

After sending out that initial message requesting information about their account balances or any other related queries regarding grants received under its purview; users can expect responses within minutes depending upon network congestion levels at given times during peak hours when most people tend use these services simultaneously without realizing it may cause delays due high traffic volumes experienced then too!

By following these simple steps outlined above, you’ll be able to easily access important information about your child’s grant balance directly through Whatsapp. It provides another quick option for checking without having internet connectivity issues or needing additional apps installed on our phones which could take up valuable storage space.

Other methods to check your SASSA child grant balance

Checking at an ATM:

One of the convenient ways to check your SASSA child grant balance is by using an ATM. Here’s how you can do it:

  1. Locate a nearby ATM that accepts SASSA cards.
  2. Insert your card into the machine and enter your PIN.
  3. Select “Balance Inquiry” or a similar option on the screen.
  4. The ATM will display your current available balance for the child support grant.

Visiting a SASSA office or post office:

If you prefer face-to-face assistance, you can visit a local SASSA office or post office branch to inquire about your child’s grant balance.

  1. Find out where the nearest SASSA offices or post offices are located in South Africa by visiting their official website (www.sassa.gov.za) and navigating through their contact information section.
  2. Once there, approach one of their staff members who will assist with checking the status of your child’s grant.

Frequently Asked Questions

Question 1: How often should I check my SASSA child grant balance?

It is recommended to check your SASSA child grant balance regularly, at least once a month. This will help you stay updated on the amount of money available and ensure that there are no discrepancies or issues with your payments.

Question 2: What should I do if there is an issue with my child’s grant payment?

If you encounter any problems or have concerns regarding your child’s grant payment, it is important to take immediate action. You can contact the SASSA helpline at 0800 60 10 11 for assistance in resolving any issues related to your grants.

Question 3: Can I check the balance on someone else’s SASSA card?

No, checking the balance on someone else’s SASSA card may not be possible as it requires personal information such as ID number and cell phone number used during the application process, which only belongs to the individual applicant.

Question 4: Is there a fee for checking my SASSA child grant balance?

No, there isn’t. Checking your SASSA child grant balance does not attract fees from service providers.

Question 5: Can I check my SASSA child grants without internet access?

Yes, you can still use the USSD code *120*3210# even when offline, but this method works best when registered using the same mobile device.


  1. https://sassaloans.co.za/sassa-childrens-grant/sassa-child-grant-balance-check/
  2. https://www.sassagrants.co.za/check-sassa-balance/
  3. https://sassagrantstatuscheck.co.za/check-sassa-balance/

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