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How To Check Telkom Number?

Quick Summary

This comprehensive guide provides various methods to check your Telkom number, including using the Telkom App, sending an SMS or WhatsApp text, and dialing specific USSD codes. It also covers additional self-help options, such as managing your account through the Telkom Web Self-Service Portal and accessing Interactive Voice Response assistance. The post concludes with information on My Telkom login page features and frequently asked questions for easy reference.

Introduction

Welcome to Answerly, your go-to source for answers to common questions. In this blog post, we will provide you with a comprehensive guide on how to check your Telkom number in South Africa. Whether you’re a new Telkom customer or simply need a refresher on the various methods available, we’ve got you covered.

Telkom is one of the leading telecommunications companies in South Africa and offers both fixed line services (10210) and mobile services (081180). Checking your Telkom number can be done through different channels such as using USSD codes, SMS messages, WhatsApp texts, interactive voice response systems, self-service portals like My Telkom login page or by downloading the official Telkom App from Google Play Store or Apple App Store.

In this article, we’ll explore these options step-by-step so that you can easily find out what method works best for checking your own unique Telkom phone numbers.

How to Check Telkom Number: A Comprehensive Guide

If you’re a Telkom customer and need to check your Telkom number, there are several methods available. Whether you prefer using the Telkom App, sending an SMS or WhatsApp text, dialing specific codes on your phone, or accessing online services like My Telkom, this comprehensive guide will walk you through each option step by step.

1. Download the Telkom App:

The easiest way to check your Telkom number is by downloading the official “Telkomsa” app from Google Play Store for Android devices or Apple’s App Store for iOS devices. Once installed:

  • Open the app and log in with your credentials.
  • Navigate to account settings where you’ll find all relevant information about your mobile service plan including details of registered numbers.

2. Send an SMS:

Another simple method is sending an SMS message containing certain keywords that trigger automated responses providing necessary information such as balances and usage data associated with a particular SIM card:

  • Compose a new message on any device capable of texting.
  • Enter 081 160 1820 as recipient (SMS destination).
  • To receive balance info reply ‘balance’.
  • For recharge vouchers send ‘voucher’ followed by voucher pin code.
  • If interested in purchasing bundles type ‘bundles’.

3. Send a WhatsApp Text:

For those who prefer communicating via Whatsapp instead of traditional messaging platforms can use it too:

  • Save +27(811)601700 contact into their address book.
  • Type “Hi” when starting conversation.
  • Follow prompts provided within chatbot interface.

4. Dial Specific Codes On Your Phone:

Dialing USSD codes directly from one’s smartphone keypad provides quick access without requiring internet connectivity. Here are some useful ones:

  • Dial *180#, follow instructions given thereafter.
  • To listen current airtime balance Dial *188#.
  • Recharge prepaid accounts quickly using *188*voucher pin# or SMS voucher pin to 188.
  • Use *140*receiver’s number# for Call Me Back services.
  • Dialing 122 provides access self-service options.

5. Access My Telkom:

My Telkom is an online portal that allows customers to manage their accounts, view usage history, and pay bills:

  • Visit the official website of My Telkom (https://apps.telkom.co.za/alpha/public/login).
  • If you already have a registered account, enter your login credentials.
  • To reset password click on ‘Forgot Password’ link.
  • Retrieve username by clicking ‘Retrieve Username’ option.

6. Other Information:

Telkom offers fixed line services through dialing 10210, while mobile service-related queries can be resolved via calling customer care at: 081180.

Conclusion: Checking your Telkom number has never been easier with multiple channels available such as using the convenient app, sending SMS messages or WhatsApp texts, dialing specific codes directly from your phone keypad, and accessing online portals like My Telkom. Choose whichever method suits you best and stay connected with ease!

Channels to Self-Help

The Telkom website provides various channels for self-help, making it convenient and easy for customers to manage their accounts and access information. Here are the different ways you can get assistance:

1. Download the Telkom App:

  • By downloading the Telkom App from Google Play or the Apple App Store, you can have instant access to your account details.
  • With this app, you will be able to view balances, manage your account settings, top up airtime or data bundles.

2. Send an SMS:

  • To check balances and usage on your Telkom number via SMS, simply send a message with relevant keywords like “balance” or “usage” to 0811601820.

3. Send a WhatsApp text:

  • Another way of accessing important information about your Telkom number is by sending a WhatsApp text containing specific commands such as ‘upgrade’, ‘recharge’, etc. to +27811601700.

4. Dial 081180 for Interactive Voice Response (IVR) Assistance:

  • If you prefer voice prompts over other methods, you may dial 081180, where the interactive voice response system guides you through managing your accounts and making changes accordingly.

5. Register on The Telkom Web-Self Service Portal:

6. Dial *180# For Self-service Options:

  • Dialing *180# gives direct options related to services that include checking balance, buying bundles, recharging vouchers, and more.

7. Dial *188#:

  • To listen to your current balance, you just need to dial *188#.

8. Recharge using voucher pin:

  • To recharge numbers, dial either the call center (188) or use the USSD code (*118*voucher pin#) or send an SMS to 188.

9. Dial *140*receiver’s number#:

  • If you are running out of airtime and need someone else to call back, simply dial *140* followed by the receiver’s number.

10. Dial 122 for self-service options:

  • For more self-help options, you can also dial 122 on your phone.

These channels provide a range of convenient ways to check balances, manage accounts, recharge vouchers, buy bundles, and access other Telkom services. Choose the method that suits you best!

Other Information

Telkom offers more than just checking your Telkom number. Here are some additional services and information that you may find useful:

Apply for International Roaming:

If you’re planning to travel abroad, Telkom provides international roaming services. With this service, you can use your Telkom mobile phone in other countries without any hassle. To apply for international roaming, simply contact Telkom customer care or visit their website for more details.

Follow up on a Cancellation Request or Get Help by Calling Telkom:

Sometimes, you might need assistance with canceling a service or have queries regarding your account. In such cases, it’s best to get in touch with the dedicated support team at Telkom who will be able to guide and assist you accordingly. You can reach out to them by calling their helpline number provided below.

– For fixed line services (such as landline connections), call 10210.

– For mobile services (including prepaid and postpaid plans), dial 081180.

Whether it’s about cancelling an existing subscription or seeking help related to billing issues – don’t hesitate! The friendly staff at these numbers will ensure that all of your concerns are addressed promptly.

Please note that wait times during peak hours may vary; however rest assured they’ll do everything possible within their capacity!

In conclusion, apart from providing ways to check your Telkom number through various channels like SMSs and USSD codes mentioned earlier in this article, Telkom also offers several other valuable features including applying for international roaming when traveling overseas, and getting assistance via telephone calls. Their range of products includes both fixed-line (landlines) and mobile (phone) services. So whether it’s making sure you’re connected while traveling internationally, or resolving any cancellation requests, you know where exactly to go!

Telkom USSD Codes

Telkom provides customers with convenient USSD codes that can be used to manage their airtime, data, and voice subscriptions. These codes allow users to perform various tasks such as checking balances, subscribing to services, and topping up airtime. Here are some of the essential Telkom USSD codes:

1. Checking your balance:

To check your Telkom balance quickly and easily, simply dial *180# on your phone’s keypad and follow the prompts provided.

2. Subscriptions:

Telkom offers a range of subscription-based services for its customers. To subscribe or unsubscribe from these services using a USSD code will depend on the specific service you wish to activate or deactivate.

3. Airtime top-up:

If you need to recharge your prepaid account with additional airtime credit swiftly without any hassle, dialing *188*voucher pin# allows you to redeem an airtime voucher by entering the unique PIN associated with it. Alternatively, you may also send an SMS containing only “voucher pin” (without quotation marks) to 188.

These are just a few examples of how you can use Telkom’s handy USSD codes for managing different aspects of your account efficiently. If there is anything else related specifically about this topic, please let us know in the comments below!

My Telkom Login Page

The My Telkom login page is a convenient platform provided by Telkom SA SOC Limited that allows users to access various features and services related to their Telkom account. Here are some of the key functionalities available on this page:

1. Reset Password or Retrieve Username:

If you have forgotten your password or username, the My Telkom login page provides an option for resetting your password or retrieving your username. Simply follow the prompts and provide any necessary information to regain access to your account.

2. Register and Create an Account:

For those who do not yet have a MyTelkcom account, the login page offers a simple registration process where you can create an account easily. This will enable you to enjoy all the benefits associated with managing your telco services online.

3. View Current SIM Usage Without Logging In:

With just a click away from accessing important information about current SIM usage without logging in, customers can conveniently keep track of their data consumption at any time using this feature offered on the portal.

4. Manage Broadband Usage and View Webmail:

Through my.telkomsa.net (the web self-service portal), registered users gain easy control over broadband usage management as well as viewing webmail accounts linked with their respective profiles within seconds after successful logins.

5. Features And Services Available Through A Telkom Profile:

By creating a profile through which they manage multiple accounts under one umbrella interface; pay bills effortlessly; connect seamlessly via Wi-Fi hotspots across South Africa; redeem airtime vouchers along with other value-added offerings such as activating LIT_ service plans prepaid contracts & FreeMe packages – subscribers unlock numerous additional perks when utilizing these advanced capabilities accessible exclusively via having established themselves firmly into our system’s ecosystem!

6. Download The TELKOM App For An Improved Experience:

To enhance user experience further while enjoying seamless connectivity options like never before- we recommend downloading our official Telkom App. This application provides a user-friendly interface that allows you to manage your account, view balances and usage history, top up airtime or data bundles with ease – all from the convenience of your mobile device.

In conclusion, the My Telkom login page offers customers an array of convenient features and services for managing their Telkom accounts effectively. Whether it’s resetting passwords or retrieving usernames, registering new accounts, viewing SIM usage without logging in, managing broadband consumption and webmail access through one platform- this portal has got you covered! Additionally; by creating profiles within our system ecosystem users can unlock even more benefits such as activating LIT_ service plans prepaid contracts & FreeMe packages along with other value-added offerings like redeeming vouchers seamlessly via Wi-Fi hotspots across South Africa while enjoying enhanced connectivity options provided exclusively through downloading official TELKOM app onto any compatible smartphone devices available today.

Frequently Asked Questions

Question 1: How do I check my Telkom number using the Telkom App?

Answer: To check your Telkom number using the Telkom App, you can download it from Google Play or the Apple App Store. Once downloaded and installed on your device, open the app and log in to your account. From there, you should be able to view all relevant information about your Telkom services, including your phone number.

Question 2: What is the Telkom SMS number to check balances and usage?

Answer: The SMS number provided by Telkom for checking balances and usage is 0811601820. Simply send an SMS with any of these keywords – “balance,” “usage,” “recharge vouchers,” or “buy bundles” – to this designated contact number.

Question 3: How do I access telco services through WhatsApp?

Answer: To access various telco services through WhatsApp:

  1. Save this contact (+27811601700) as a new contact on your mobile device.
  2. Open the WhatsApp application.
  3. Start a chat with the saved contact.

From here onwards, follow the prompts given within the WhatsApp conversation thread. You will then have access to features such as viewing usage information, upgrading plans, recharging airtime, and shopping deals, among others.

References

  1. https://www.telkom.co.za/help-guide
  2. https://briefly.co.za/33316-all-important-telkom-ussd-codes.html
  3. https://apps.telkom.co.za/alpha/public/login

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