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How To Open The Fix Account Online?

Quick Summary

Opening a Fix account online in South Africa is a simple and convenient process offered by The Foschini Group (TFG). By visiting the TFG Money Account application page, selecting The Fix, filling out the online form, and uploading the required documents, users can easily open a Fix account. This account can be used at all TFG brands in the country, with flexible payment options available. Alternative application methods include SMS, WhatsApp, or in-person at a The Fix or TFG store.


Opening a Fix account online in South Africa is a convenient and straightforward process that allows you to access various TFG brands, including popular stores like The Fix, @home, and American Swiss. With the ability to make monthly repayments over six or twelve months, this account offers flexibility for your shopping needs. In this blog post, we will guide you through the steps of opening a Fix account online and provide answers to frequently asked questions.

Whether you’re looking for trendy clothing items from The Fix or stylish home decor from @home, having a Fix account can enhance your shopping experience by providing easy payment options and exclusive benefits. So let’s dive into how you can open one today!

Note: Before proceeding with any financial application online or offline it’s always recommended reading all terms & conditions carefully as well as understanding interest rates charged on credit accounts.

What is a Fix account?

A Fix account is a type of retail credit facility offered by The Foschini Group (TFG) in South Africa. It allows customers to shop at various TFG brands, including popular stores like @home and American Swiss. With a Fix account, you can make purchases on credit and repay the amount over time.

The advantage of having a Fix account is that it provides convenient access to an extensive range of products across different categories such as clothing, accessories, homeware, jewelry, and more. This means you can enjoy shopping for your favorite items without worrying about immediate payment.

Opening a Fix Account online offers even greater convenience as it eliminates the need to visit physical stores or go through lengthy paperwork processes. By following simple steps outlined below, you will be able to open your own Fix account within minutes:

  1. Visit the TFG Money Account Application Page
  2. Select The FIX option from available options.
  3. Fill out all required information accurately.
  4. Upload necessary documents which include proof of income, payslips, bank statements, etc.
  5. Submit the application form.

Once approved, you’ll receive a confirmation message with instructions regarding the next steps. You may have to collect the card from the nearest store after the verification process. Once received, the card can be used at any participating TFG brand outlets throughout South Africa.

Having this flexible line of credit not only enhances your shopping experience but also gives you financial flexibility when making larger purchases or during unexpected expenses. It’s important, however, to use this facility responsibly by ensuring timely repayment so that interest charges are minimized and to avoid falling into debt traps.

Benefits of opening a Fix account online

Opening a Fix account online comes with several benefits that make it an attractive option for South African shoppers. Here are some key advantages:

1. Convenient and Easy Access to Shopping:

By opening a Fix account, you gain easy access to shopping at various TFG stores across the country, including popular brands like @home and American Swiss. This means you can shop for your favorite fashion items or home decor products without any hassle.

2. Flexible Repayment Options:

One of the major perks of having a Fix account is the flexibility in repayment options. You have the choice to make monthly repayments over either six months or 12 months, depending on what suits your financial situation best.

3. Wide Range of Products:

With your Fix account, you get access to an extensive range of products available at TFG stores nationwide. Whether you’re looking for trendy clothing pieces from The FIX itself or high-quality furniture from @home, there’s something for everyone.

4. Convenient Online Application Process:

The process involved in applying for a Fix account has been made simple by Foschini Group (TFG). By visiting their Money Account application page specifically designed for this purpose, applicants can select “the fix” as the desired account type before filling out personal details such as name, ID number, contact information, etc. Once all necessary documents have been uploaded onto the website along with the filled form and successfully submitted, a confirmation message containing instructions about the next steps will be sent via the email address provided during the registration phase, which may include collecting physical copy cards from the nearest store.

5. Accessibility Across All TFG Brands:

Once approved, your new Fix credit facility allows usage not only within a single brand but also throughout the entire network comprising other well-known names under the same umbrella group. This means customers who open these types of accounts enjoy the freedom when making purchases since they are no longer restricted to specific outlets. Instead, they are given the opportunity to explore a wide variety of merchandise offered at different locations, thereby increasing their chances of finding desired items at the best possible prices.

Opening a Fix account online provides you with the convenience of shopping, flexible repayment options, access to a wide range of products, and accessibility across all TFG brands. It’s an excellent way to enhance your shopping experience while managing your finances effectively.

How to open a Fix account online

Step 1: Visit the TFG Money Account Application Page

To begin opening your Fix account online, you will need to visit the TFG Money Account application page. It is important to ensure that you are on the correct website for security purposes.

Step 2: Select The Fix and Fill Out the Online Form

On the application page, select The Fix as your desired account option. You will then be required to fill out an online form with your personal details. This includes providing information such as your name, ID number, contact information, employment status, and financial details. Accuracy in filling out this form is crucial in order to avoid any delays or issues with your application.

Step 3: Upload Required Documents

As part of completing the online form for opening a Fix account, you will also need to upload certain documents that verify the details provided in your application form. Typical documents include proof of income such as payslips and recent bank statements. It is advisable to have these documents ready before starting the application process so that there are no unnecessary delays.

Step 4: Submit Your Application

After filling out all necessary sections of the online form and uploading all required documentation accurately, submit your application.

Alternative methods to open a Fix account

In addition to opening a Fix account online through the TFG Money Account application page, there are alternative methods available for those who prefer different channels. These options provide flexibility and convenience for individuals looking to access the benefits of having a Fix account.

Applying via SMS:

One way to open a Fix account is by applying through SMS. Simply send an SMS with your name, ID number, and desired credit limit (if applicable) to the designated number provided by The Foschini Group (TFG). Once you have sent the message, you will receive further instructions on how to proceed with your application.

Applying via WhatsApp:

Another convenient method is applying for a Fix account using WhatsApp. Begin by saving the dedicated TFG contact number in your phone’s contacts list. Then initiate conversation with them on WhatsApp and follow their prompts regarding required information such as personal details and documents needed for verification purposes.

Applying in-person at The Fix or TFG store:

If digital applications aren’t suitable or preferred, applicants can visit any physical location of either The FIX stores or other participating TFG brands’ outlets across South Africa that offer this service. At these locations, friendly staff members will guide customers throughout each step of completing their application form accurately while ensuring all necessary documentation has been submitted correctly.

These alternative methods allow potential customers greater accessibility when it comes time to apply for a Fix account.

Requirements for opening a Fix account online

To open a Fix account online, there are certain requirements that applicants need to meet. These requirements ensure that the application process runs smoothly and helps TFG Money Account verify the applicant’s eligibility. Here are the key requirements:

1. South African citizenship or permanent residency:

To be eligible for a Fix account, you must be either a citizen of South Africa or hold valid permanent residency.

2. Age requirement:

Applicants must be at least 18 years old to open an online Fix account.

3. Identification documents:

You will need to provide your identification document (ID) number during the application process.

4. Proof of income and employment status:

As part of verifying your financial stability, you may have to submit proof of income such as recent payslips or bank statements.

5. Contact information:

Provide accurate contact details including phone numbers and email addresses so that TFG can reach out regarding your application.

6. Financial details:

The application form requires providing some basic financial information like monthly expenses and any existing debt obligations.

It is important to note that meeting these requirements does not guarantee approval for a Fix account but rather ensures compliance with necessary criteria set by TFG Money Account.

Frequently Asked Questions

Q: Can I use my Fix account at all TFG brands?

A: Yes, once you have opened a Fix account online and received your account card, you can use it to shop at any of the TFG brands across South Africa. This includes popular stores like @home and American Swiss.

Q: What are the payment options for a Fix account?

A: The Foschini Group (TFG) offers flexible payment options for Fix accounts. You can choose to make monthly repayments over either a six-month or 12-month period. This allows you to manage your payments according to your financial situation.

Q: Can I make monthly repayments over a six-month or 12-month period?

A: Yes, when opening a Fix Account online through TFG Money Account application page, you will be given an option between making repayment in duration of Six months or Twelve Months depending on what suits best with their budgetary requirements.

Q: What documents do I need to upload when opening a Fix account?

A: The required documents may vary but typically include proof of income such as payslips and recent bank statements. It is important that these documentations should be ready before starting up with this process.

Q: How long does it take to get approval for a Fix account?

A: Once submitted, the applications usually take a few days’ time span. However, there might be a slight delay if some additional information needs verification.

Q: Can I open a Fix account if I am unemployed?

A: Yes! Even though being employed makes things easier during the processing stage, unemployed individuals also stand a chance of getting approved provided they meet other criteria set by the company.

Q: Can opening a Fix account be possible with a bad credit history?

A: The answer is yes! Having a bad credit history doesn’t necessarily mean rejection because each case is evaluated individually based upon various factors including current employment status, etc.

Q: Can individuals under the age of 18 open a Fix account?

A: No, individuals under the age of 18 are not eligible to open a Fix account. The minimum age requirement is usually set at 18 years old.

Q: Can non-South African citizens apply for the Fix account online?

A: Yes! Non-South African citizens can apply for a Fix account online as long as they meet the necessary requirements and have valid identification documents such as passports or work permits.

Q: Can I open a Fix account if I don’t have a bank account?

A: Yes, you don’t necessarily need bank accounts in order to get approved. However, it’s always recommended having one because this will make the process much easier during the application stage.


  1. https://askly.co.za/how-to-open-the-fix-account-online/
  2. https://m.tfg.co.za/account-application
  3. https://financepedia.co.za/5-simple-steps-to-open-the-fix-account-online/

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