web analytics


How To Port Vodacom To Mtn?

Quick Summary

This blog post provides a comprehensive guide on how to port your number from Vodacom to MTN. It outlines the step-by-step process, important considerations, and addresses a user’s experience with a declined port request. Additionally, it includes frequently asked questions to address common concerns about porting from Vodacom to MTN.


Porting your mobile number from one network provider to another can be a convenient way to switch service providers while keeping the same phone number. If you are currently with Vodacom and want to port your number to MTN, this blog post will guide you through the process.

It is important to note that the information provided in this article is specific for switching from Vodacom to MTN. The steps may vary if you wish to port your number between other network providers. Additionally, it’s always recommended contacting MTN directly for their specific porting process.

In the following sections, we will outline step-by-step instructions on how you can successfully transfer your mobile number from Vodacom over to MTN without losing any of its functionality or features. We’ll also address some frequently asked questions regarding porting numbers between these two South African telecommunications giants.

So let’s get started and learn how easy it is.

How to Port from Vodacom to MTN

Step 1: Get a Vodacom SIM

To start the process of porting your number from Vodacom to MTN, you will need a Vodacom prepaid SIM that has been RICA-registered. If you don’t have one already, visit any authorized retailer or store and purchase a new Vodacom SIM card.

Step 2: SMS your new SIM number

Using your existing cell number (the one you want to switch), send an SMS with the text ‘portme’ followed by your new Vodacom SIM card’s phone number (also known as ICCID) without spaces or hyphens. Send this message to 082 767 8287.

Step 3: Confirm and activate

After sending the SMS mentioned in step two, wait for two messages on your old cellphone – one confirming receipt of the request and another containing a specific date for when the porting will take place. It is important not to remove or change anything until after this confirmation stage.

One day after receiving these messages, dial *136# using either network provider’s simcard then select option “5” which says “Activate my New Sim”. This action activates Your newly acquired mtn sim-card.

Note that during activation it may ask if You would like To keep current Number, please choose yes/accept.

Please note: The above steps are only applicable once You receive sms notification stating successful completion Of transfer/port.

Step 4: Switching timeframe

Switch requests are processed on weekdays between 19h30pm till 23h30pm excluding public holidays. You can choose whether you’d like same-day switching within those hours Or Select A Date Within Thirty Days From Receipt Of Confirmation Sms.

MTN is the cost involved. The good news is that porting your number from Vodacom to MTN is free of charge. You won’t have to pay any fees to transfer your existing number to the new network. This makes it a cost-effective option for those looking to switch providers without incurring any additional expenses.

Porting timeframe
It’s important to note that the porting process does take some time to complete. While the exact timeframe may vary, it typically takes around 15-20 minutes for the porting process to be finalized. During this time, you may experience a temporary loss of service on your old Vodacom SIM card. Once the porting is complete, you can insert your new MTN SIM card into your phone and start using your number on the MTN network.

By considering these important factors, you can make an informed decision when switching from Vodacom to MTN. Remember to contact MTN directly for their specific porting process, ensure the retention of your phone number, and take advantage of the free porting service provided by both networks.

User Experience: MTN to Vodacom Port Declined

One user shared their experience of trying to port their number from MTN to Vodacom. The user had initially canceled their contract with MTN and switched to a prepaid plan before visiting a Vodacom store for the porting process. However, much to their disappointment, the port request was declined without any explanation provided.

Frustrated by this unexpected setback, the user decided to reach out directly both MTN and Vodacom in hopes of finding some clarity regarding the decline. Unfortunately, neither company could offer an immediate solution or provide a clear reason as why it happened.

Interestingly enough, another forum member mentioned that there have been ongoing issues with Vodacom’s new system which might be causing these problems related specifically towards ports being declined during this period.

Determined not give up on switching networks just yet; our resourceful individual took matters into his own hands by contacting MTN’s dedicated porting department at 083 123 7667 while still inside the confines of a nearby Vodafone outlet where they were seeking assistance earlier.

By involving them directly in resolving issue, the problem got resolved swiftly when he received approval for his requested transfer right then and there after speaking with someone who specialized solely within such cases.

Based on this personal account, it is suggested that anyone encountering similar difficulties should consider reaching out promptly to MTN’s porting department for further guidance and support throughout the process of transferring their number from MTN to Vodacom.

Frequently Asked Questions

Can I port my number from Vodacom to MTN?

Yes, you can port your number from Vodacom to MTN. Both networks allow for mobile number portability, which means you can switch between them while keeping the same phone number.

How long does the porting process take?

The duration of the porting process may vary but generally takes around 24 hours. It is important to note that switching requests are processed on weekdays between 19:30 and 23:30, excluding public holidays.

Is there a cost to porting my number?

No, there is no charge for transferring your existing phone number when you switch from Vodacom to MTN or vice versa. The service of mobile number portability is provided free of charge by both network providers.

What should I do if my port request is declined?

If your request for a Port Me (port) has been declined without any reason given by either network provider involved in the transfer (Vodacom or MTN), it’s recommended that you contact their respective customer support teams directly. They will be able to assist with resolving any issues related specifically to your situation and provide further guidance on how best proceed with completing the requested transfer successfully.

Can I port my number if I have an existing contract with Vodacom?

Yes, you can still port your number even if you have an existing contract with Vodacom. However, it is important to note that porting your number may have implications on your contract, such as early termination fees or remaining contract obligations. It is advisable to contact Vodacom directly to understand the terms and conditions associated with porting your number while under contract.


  1. https://www.vodacom.co.za/vodacom/shopping/v/switch-to-vodacom
  2. https://briefly.co.za/102447-how-port-mtn-are-allowed-port-number.html
  3. https://mybroadband.co.za/forum/threads/mtn-to-vodacom-port-declined.814314/

Latest Answers to Questions