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How To Reset Hisense Phone?

Quick Summary

This blog post provides a comprehensive guide on how to reset a Hisense phone. It covers different methods, including using the settings menu, hardware buttons, and external tools. The post also emphasizes the importance of backing up data before performing a reset and ensuring sufficient battery level. It addresses frequently asked questions, such as whether a reset will remove the SIM card, how long the reset process takes, and whether a reset can fix software issues. The post concludes by recommending contacting Hisense support for further assistance if the issue persists after a reset.


Resetting a Hisense phone can be necessary for various reasons. Whether you are experiencing software issues, want to sell or give away your device, or simply wish to start fresh with a clean slate, performing a reset can help resolve these concerns. However, it is important to understand the different methods available and take precautions before proceeding.

In this blog post, we will provide you with comprehensive guidance on how to reset your Hisense phone effectively. We will cover multiple methods including using the settings menu within the device itself as well as utilizing hardware buttons and external tools if needed. Additionally, we’ll address frequently asked questions regarding resetting procedures.

By following our step-by-step instructions and taking proper precautions beforehand such as backing up data and ensuring sufficient battery level during the process – you can confidently perform a successful reset without any hassle.

So let’s dive in further into each method of resetting your Hisense phone!

Why Resetting a Hisense Phone is Necessary

Resetting a Hisense phone can be necessary for various reasons. Here are some common scenarios where resetting your device may be beneficial:

1. Performance Issues

Over time, you might notice that your Hisense phone has become sluggish or unresponsive. This could be due to excessive app installations, cached data buildup, or software glitches. Performing a reset can help resolve these issues and restore the smooth functioning of your device.

2. Software Updates

When updating the operating system on your Hisense phone, it’s possible for conflicts to arise between old and new files or settings. A reset after an update ensures that any lingering compatibility problems are resolved by starting fresh with clean configurations.

3. Data Security Concerns

If you plan on selling or giving away your Hisense phone, performing a factory reset is crucial to protect sensitive information stored on the device such as personal photos/videos/documents and login credentials saved in apps/browser history/cache.

4. Troubleshooting Persistent Problems

In case you encounter persistent software-related issues like frequent crashes/freezes/errors even after trying other troubleshooting methods (e.g., clearing cache/data), then resetting becomes essential as it provides a clean slate without any residual bugs causing trouble.

Remember that before proceeding with any kind of reset process, it’s important to backup all critical data from contacts/messages/photos/apps, etc. to avoid permanent loss during this procedure. By understanding why resetting is necessary, you’ll have better clarity when deciding whether it’s an appropriate solution for resolving specific issue(s) affecting the performance/functionality of your Hisense smartphone.

Methods to Reset a Hisense Phone

Resetting a Hisense phone can be done using different methods, depending on the model and software version. Here are three common methods you can use:

1. Using the Settings Menu:

1. Go to “Settings” on your Hisense phone.

2. Scroll down and tap on “Backup & Reset.”

3. Select “Factory Data Reset” or similar option.

4. Read any warning messages that appear and confirm your decision by tapping on “Reset Phone.”

2. Using Hardware Buttons:

Note: This method may vary slightly depending on the specific model of your Hisense phone.

1) Power off your device completely.

2) Press and hold both the Volume Up button + Power button simultaneously until you see the recovery mode screen (usually with an Android logo).

3) Use volume buttons to navigate through options, highlight “Wipe data/factory reset,” then press power button once to select it.

– Confirm this action when prompted by selecting “Yes – delete all user data.”

– Wait for some time as resetting process completes

– Once completed, choose reboot system now from menu

3. Using External Tools:

Sometimes, if other methods fail or if there is an issue accessing settings or hardware buttons due to technical problems like forgotten passwords/patterns/locks etc., external tools such as PC-based software might come in handy.

These tools usually require connecting your Hisense phone via USB cable while running their respective programs/software designed specifically for factory resets.

It’s important always remember that performing a factory reset will erase all personal data including contacts, text messages, pictures, videos, music files, and installed apps. So make sure to backup everything before proceeding with these steps.

Precautions Before Resetting a Hisense Phone

Resetting a Hisense phone can be an effective solution for various issues, but it is important to take some precautions before proceeding with the reset process. These precautions will help ensure that your data is backed up and that you have sufficient battery level during the reset.

Backing up Data:

Before resetting your Hisense phone, it is crucial to back up all of your important data. This includes contacts, messages, photos, videos, documents, and any other files or information stored on your device. By backing up this data beforehand, you can prevent permanent loss in case anything goes wrong during the reset process.

There are several ways to back up your data on a Hisense phone:

  1. Cloud Backup: You can use cloud storage services like Google Drive or Dropbox to automatically sync and backup certain types of content such as contacts and photos.
  2. External Storage: Transfer files manually from internal storage onto an external SD card or USB drive.
  3. PC/Mac Backup: Connect your Hisense phone to a computer using a USB cable and transfer files directly onto the computer’s hard drive.

Ensure Sufficient Battery Level:

Another precautionary measure before resetting a Hisense phone is ensuring that there is enough battery power available throughout the entire process. A sudden shutdown due to low battery could potentially cause problems during the reset procedure.

To avoid any interruptions caused by insufficient charge levels:

  • Plug in your charger while performing these steps
  • Make sure there’s at least 50% battery remaining
  • If possible keep charging until completion

By taking these simple yet essential precautions – backing up valuable data and ensuring sufficient battery level – you’ll minimize potential risks associated with resetting Your HiSense smartphone.

Step-by-Step Guide to Resetting a Hisense Phone

Method 1: Using the Settings Menu

To reset your Hisense phone using the settings menu, follow these steps:

  1. Open the “Settings” app on your device.
  2. Scroll down and tap on “Backup & Reset.”
  3. Select “Factory Data Reset” or similar option depending on your specific model.
  4. Read through any warning messages that appear and confirm that you want to proceed with the reset.
  5. Enter your passcode or pattern lock if prompted.

Please note that this method may vary slightly based on different models of Hisense phones, but generally, it should be located within the settings menu under backup and reset options.

Method 2: Using Hardware Buttons

If you are unable to access the settings menu due to software issues or forgotten password/pattern lock, you can try resetting your Hisense phone using hardware buttons by following these steps:

  1. Power off your device completely by pressing and holding down the power button until a shutdown prompt appears (or remove/reinsert battery if applicable).
  2. Press and hold both volume up (+) button along with power key simultaneously for few seconds till recovery mode screen shows up then release all keys.
  3. Use Volume Down (-) button in order highlight “wipe data/factory reset”and press Power Button.
  4. Select Yes-delete all user data from Recovery Mode.

This method will erase all data stored internally including apps installed so make sure important files have been backed-up before proceeding further.

Method 3: Using External Tools

In some cases where other methods fail, you might need external tools such as PC suite/Software updater provided specifically for Hisense devices. These tools allow users to perform various tasks like updating firmware, reinstalling OS, etc., which includes factory resets too. The exact process varies according to the tool used, hence it’s recommended to refer to the official documentation available online related to the particular tool and model of your Hisense phone.

Remember to backup all important data before performing a factory reset as it will erase everything on the device, including apps, settings, and personal files.

Frequently Asked Questions

Will resetting a Hisense phone remove the SIM card?

No, resetting a Hisense phone will not remove the SIM card. The reset process only erases data and settings on the device itself. Your SIM card will remain intact and can be used again after the reset is complete.

How long does the reset process take?

The duration of the reset process may vary depending on your specific model of Hisense phone and its current state. On average, it takes around 5 to 10 minutes for a factory data reset to complete. However, please note that this timeframe is an estimate and actual times may differ.

Can a reset fix software issues?

Yes, performing a factory data reset can often resolve various software-related issues on your Hisense phone. This includes problems such as freezing or crashing apps, slow performance, or unresponsive touch screen functionality. By wiping all user-installed applications and system settings back to their default state during a factory data reset, you have an opportunity to start fresh with improved stability.

What should I do if the issue persists after a reset?


Resetting a Hisense phone can be an effective solution for various issues, such as software glitches or the need to wipe personal data before selling or giving away the device. In this blog post, we have provided you with a comprehensive guide on how to reset your Hisense phone using different methods.

We discussed three main methods of resetting a Hisense phone – using the settings menu, hardware buttons, and external tools. Each method offers its own advantages and may be suitable depending on your specific situation.

Before proceeding with any reset method, it is crucial to take precautions. Backing up important data ensures that you don’t lose valuable information during the process. Additionally, ensuring sufficient battery level prevents any interruptions during the reset procedure.

In our step-by-step guide section, we explained each method in detail so that even beginners can easily follow along. Whether you prefer accessing the settings menu or utilizing hardware buttons like power and volume keys – there’s an option for everyone!

Frequently Asked Questions

1) Will resetting my Hisense remove my SIM card?

No worries! Resetting your device will not affect your SIM card; it only erases internal storage content like apps and files while keeping network-related configurations intact.

2) How long does it take to complete a factory reset?

The duration of completing a factory reset varies based on factors such as model specifications and available storage space within your device memory—typically ranging from several minutes up to half an hour at most cases.

3) Can performing a hard/factory reset fix software issues?

Yes, performing a hard/factory reset can often fix software issues by restoring the device to its original settings. However, it is important to note that a reset should be considered as a last resort after trying other troubleshooting methods.


  1. https://askly.co.za/how-to-reset-hisense-phone/
  2. https://askly.co.za/how-to-wipe-a-hisense-phone/
  3. https://donnedwards.openaccess.co.za/2014/08/my-so-called-dual-sim-hisense-phone.html

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