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How To Transfer Data On Vodacom

Quick Summary

Learn how to transfer data on Vodacom with ease using either the My Vodacom App or USSD. This blog post provides step-by-step guides for both methods, along with important considerations such as eligibility, limitations, and validity periods. Find answers to frequently asked questions and make the most of your data bundles by sharing them with friends and family.

Introduction

Data transfer has become an essential feature for mobile users, allowing them to share their data bundles with friends, family members, or even other devices. Vodacom, one of South Africa’s leading telecommunications companies, offers its customers the convenience of transferring data seamlessly. In this blog post, we will guide you through the process of how to transfer data on Vodacom using both the My Vodacom App and USSD codes.

Whether you are a prepaid customer looking to send some extra data to a loved one or a contract user wanting to allocate your unused bundle elsewhere within your account – we’ve got you covered! We’ll also cover important considerations such as eligibility requirements based on payment types and price plans. So let’s dive in and explore how easy it is to transfer data on Vodacom!

Note: The content provided above serves as an introduction section for our blog post about transferring data on Vodacom.

How to Transfer Data on Vodacom Using the My Vodacom App

Step 1: Download and Install the My Vodacom App

To transfer data using the My Vodacom App, you first need to download and install it on your device. The app is available for both Android and iOS devices. Simply go to Google Play Store or Apple’s App Store, search for “My Vodacom,” and click on the download/install button.

Step 2: Open the App and Log In

Once you have successfully installed the app, open it by tapping on its icon from your home screen or app drawer. You will be prompted to log in with your existing account details if you already have one. If not, create a new account by following the registration process provided within the app.

Step 3: Navigate to the “Buy Bundles” Section

After logging into the My Vodacom App, navigate to the “Buy Bundles” section. This section allows you to purchase various bundles, including data bundles, for yourself or to transfer to another Vodacom number.

How to Transfer Data on Vodacom Using USSD

Step 1: Dial *135# on Your Vodacom Device

To initiate the data transfer process, start by dialing *135# on your Vodacom device. This will bring up a menu of options for various services.

Step 2: Select the “Data” Option

From the list of options displayed after dialing *135#, select the option that corresponds to data-related services. It may be labeled as “Data,” “Buy Bundles,” or something similar.

Step 3: Choose “For Another Number”

Once you have selected the appropriate data service option, another set of choices will appear. Look for an option that allows you to transfer data bundles and is specifically designated for transferring to another number. Typically, this choice would be labeled as “For Another Number.”

Step 4: Enter the Recipient’s Vodacom Number

After selecting ‘For Another Number,’ you’ll need to enter in recipient’s mobile number – make sure it is a valid and active Vodacom number so that they can receive your transferred bundle successfully.

Step 5: Select The Data Bundle To Transfer

Next, choose from a range of available data bundles which one you want to send over. You might see different types such as daily plans or monthly packages with varying amounts depending upon what suits both yours’ & recipients’ needs best!

Step 6: Confirm The Transfer

Before finalizing everything double-check all details including recipient’s phone numbers are correct then confirm transaction when prompted by following instructions given through ussd menus until completion message appears indicating successful completion.

By following these simple steps using USSD codes provided by Vodafone South Africa (Vodacom), customers can easily share their unused internet quota with friends and family members who also use the same network provider without any hassle whatsoever!

Important Considerations for Data Transfer on Vodacom

Eligibility for Data Transfer:

Data transfer is available to Prepaid, Hybrid, and Post-paid subscribers. However, only the Master Account Holder can initiate a data bundle transfer.

Payment Types and Price Plans:

Customers on any payment type (Post-paid, Hybrid or Prepaid) are eligible to receive transferred data bundles. However, customers on specific price plans may have restrictions when it comes to sharing data with customers who are not on the same plan.

Limitations on Data Transfer:

When transferring data as a Prepaid or Top Up customer, you can only share bundles worth up to 80% of your airtime balance. This ensures that you still have sufficient airtime credit after making the transfer.

Validity Periods for Allocated Data Bundles:

The allocated data bundles come with specific validity periods depending upon their types such as hourly, daily weekend or 7 days). It’s important to note that these validity periods cannot be extended by further transfers or rollovers.

Restrictions on Further Transfer or Rollover:

Once a recipient receives an allocated bundle from another subscriber through a successful transfer process using either USSD (*135#)or URL-based methods; they will not be able to further pass this allocation onto someone else nor roll over unused portions of it once expired.

Channels for Data Transfer:

Vodacom provides two channels through which users can perform data transfers – The My Vodacom App and USSD codes via dialing *135#. Both options offer convenience but require different steps in order complete the transaction successfully.

Vodacom’s Right To Amend Terms And Conditions

It’s essential always keep updated about changes made by Vodafone regarding terms & conditions related specifically towards its services including those concerning mobile network usage like “data-transfer”. In case there would ever arise need make amendments within existing policies then company shall notify all affected parties well before implementation date.

Suspension of Service for Abuse or Non-Compliant Devices:

Vodacom reserves the right to suspend data transfer services in cases where there is suspected abuse, misuse, or non-compliance with their terms and conditions. This may include instances where devices that are not compliant with Vodacom’s network standards are being used.

Frequently Asked Questions

Question 1: Can I transfer data from my Vodacom contract to a prepaid number?

Answer:
No, you cannot transfer data from your Vodacom contract to a prepaid number. Data transfers can only be made between Prepaid, Hybrid, and Post-paid subscribers.

Question 2: How many times can I transfer data in a month?

Answer:
There is no limit on the number of times you can transfer data in a month. As long as you have available bundles and meet the eligibility criteria for transferring data, you can make multiple transfers within the given validity period.

Question 3: Can I transfer data to someone on a different network?

Answer:
No, currently it is not possible to directly transfer or share Vodacom’s allocated bundle with customers who are using other networks. The ability to share or receive shared bundles is limited within the same network provider.

Question 4: Can I transfer data that was given to me as promotional offer?

Answer:
Unfortunately, promotional offers such as free bonus or complimentary bundles cannot be transferred. Only paid-for (purchased) bundles are eligible for sharing with others through the designated channels provided by Vodacom.

Question 5: Can I still transfer data if I have an outstanding balance on my account?

Answer:
Yes, you can still transfer data bundles if you have an outstanding balance on your Vodafone account. However, it’s important to note that the amount of data you can carry over is limited to 80% of your airtime balance. So if you have sufficient available airtime to cover the transferred data bundle, the process will proceed as usual.

Question 6: Can I transfer data if I have an expired data bundle?

Answer:
No, unfortunately, it is not possible to transfer data from an expired data bundle. The ability to share or receive bundles has to be initiated before the expiry date of the data bundle. Once it expires, the bundle cannot be transferred or used anymore.

Question 7: Can I transfer data if I have a data package on my account?

Answer:
Yes, you can still transfer your data to another Vodacom number even if you have a data cap on your account. The amount of data you can carry over is limited to 80% of your airtime balance, so as long as you have sufficient available airtime to cover the transferred data bundle, it will be allowed.

Question 8: Can I transfer data if I have a data roaming package?

Answer:
No, currently it is not possible to transfer or share your allocated bundle while using a data roaming package. Data transfers are limited within the Vodacom network and cannot be extended to other networks or during international roaming.

Question 9: Can I transfer data if I have a data sharing limit on my account?

Answer:
Yes, as long as you haven’t reached your monthly allocation for shared bundles based on the specific terms of your price plan. You can link up to five MSISDNs (mobile numbers) and allocate bundles every 30 days according to Vodacom’s Terms and Conditions for Data Transfer.

Question 10: Can I transfer data if I have a data usage limit on my account?

Answer:
No, you are not able to transfer data bundles from your account if the data limit on your service plan has been reached. The data usage limits are set to ensure fair and equitable use among all subscribers. If you exceed the specified limits on your service plan, you’d need to purchase additional bundles or top up with more data prior to transferring any data bundles.

References

  1. https://now.vodacom.co.za/article/how-to-transfer-data-on-vodacom
  2. https://www.vodacom.co.za/vodacom/terms/data-bundle-terms/data-transfer
  3. https://askly.co.za/how-to-transfer-data-on-vodacom/
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